I'm an Agentic AI Product Leader driving $168M+ in value 🔥

My work bridges the gap between cutting-edge AI capabilities and practical customer value: I lead enterprise (0 → 1) AI transformational products that deliver real business impact — that customers ❤️

Core Specialization: OKRs, stakeholder relationship management, GTM, and end-user adoption for → Deep agents & multi-agent systems, agentic workflows, RAG, context engineering, multimodal capabilities, LLMaaJ evals at scale, self-improving prompts, cost-optimized reasoning strategies, HITL feedback, Responsible AI, and production-scale deployments.

I lead the OSS deep-agent-agi framework — a general-purpose deep agent that reduces AI tool costs through intelligent reasoning optimization.

❝With everything happening in the world, I know how easy it is to put yourself last. But the truth is, your mindset shapes your success.❞

• 🚀 AI Product Lead at Verizon for Contact Center Gen AI, serving 40k+ agents and 100M+ subscribers.

• 🏆 Delivered 10% AHT reduction via agentic capabilities for real-time listening, IVR routing, real-time transcription, customer bio summarization, sentiment analysis, retention nudges, case management, agent assist chat, and personalized sales recommendations.

• ✍️ Creator of AI PM BY DESIGN — Making complex AI concepts accessible for product leaders & data science practitioners.

• 📈 Former Sr. PM at Grubhub (+28M DAU homepage personalization), Acxiom (DaaS), and Data Scientist at Healthfirst (+$24M revenue lift via Risk Adjustment NLP platform).

• 🎓 100+ technical certifications, including passing AWS' Solutions Architect Associate exam.